Customer Information
Purchase and Payment
All prices listed are in Australian dollars. We accept payment by bank transfer, PayPal, or cash on collection. Unfortunately we are unable to accept credit card payments.
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We offer purchase on approval, have flexible payment arrangements and are happy to reserve artworks for customers. Please contact us for more information.
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For our Australian customers please note that GST is included in the price where applicable.
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International customers please note that Governments in many countries impose additional costs such as customs duty, import tax and sales tax. It is the responsibility of the buyer to check what costs their government may charge and cover these costs if applicable.
Shipping
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Shipping within Australia is included in the price.
International customers please contact us for a quote on subsidised shipping.
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All purchases are packed within 24 hours of payment clearing into our account and will be shipped the following working day. We are unable to ship on weekends or public holidays.
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While we always endeavour to get your artwork to you quickly, sometimes there are delays with postal services, couriers and customs which are beyond our control. If you haven't received your item please contact us and we'll be happy to investigate the delay for you.
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Returns
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We understand the difficulty in purchasing art online and therefore offer a 30 day money back guarantee provided the artwork is returned in the same condition in which it was received.
If you would like to return your purchase, please contact us within 30 days of receipt.
Privacy Policy
Southern Fine Art Australia requires personal information in order to process a purchase. We will never disclose your personal information to anyone unless required to do so by law.
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Copyright Policy
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Copyright of the images used in our listings remain the property of the artists or their trustees. Southern Fine Art Australia has a licencing agreement in place with Viscopy for the use of these images.